Free standard shipping on orders over $99 or more to a single address in the US only. Free shipping offer doesn't apply to international shipping.
Shipping fee will be calculated in the shopping cart and when checking out. We love our earth by reusing used, clean boxes to ship your order. If you are a long-time customer, you probably have seen many varieties of our shipping boxes :-).
We don't process orders on Saturday and Sunday. All orders will be shipped the next business day. Overnight shipment will be shipped the next business day with Express Priority Mail Overnight delivery.
Domestic shipping rates for US standard shipping are shown below except Express Mail, which use real time USPS quote.
Order will be shipped via USPS Priority Express, Regular Priority, First Class or Standard Ground (Standard Post or Fedex Ground). All shipments are subject to stock availability. In-stock order will be shipped within 1-2 business days. If an order will be delayed by more than 4 working days we will notify you via email of any shipping delays.
Average delivery time inside the USA is 2-3 business days for Priority and First Class, 5 business days for Fedex Ground and up to 9 business days for Standard Post.
Be aware that delays do happen occasionally. If that's the case, please wait 14 days after shipping date to contact us.
International shipping rates use real time quote from USPS, depending on weight and address. It will be shown in the shopping cart or when check out.
We ship all products internationally, except selected items. International orders will be shipped within 3 business days. Shipping fee for international orders is shown when checkout. Buyer is responsible for custom brokerage fee and tax.
Order will be shipped via USPS International First Class or Priority Mail. Estimate delivery time for Priority Mail is up to 2 weeks and up to 4 weeks for First Class. Delay does happen and usually happens at the custom at the destination country. If that's the case it can take 2 or 3 months for your order to be delivered.
We don't provide tracking number and insurance for shipping. Therefore, we are not responsible for lost items or delay during delivery.
Since we use primarily USPS for shipping, we don't ship out orders on these postal holidays. Other holidays will be posted on the website and Facebook page.
Wednesday, January 1 – New Year’s Day
Monday, January 20 – Martin Luther King, Jr. birthday (observed)
Monday, February 17 – Washington’s birthday (observed)
Monday, May 26 – Memorial Day
Friday, July 4 – Independence Day
Monday, September 1 – Labor Day
Monday, October 13 – Columbus Day
Tuesday, November 11 – Veterans’ Day (observed)
Thursday, November 27 – Thanksgiving Day
Thursday, December 25 – Christmas Day
We can ship to your hotel as requested. Please allow at least 2 weeks to process your order. When placing your order, add a message on what dates exactly you'll be staying in the hotel.