Free standard shipping on orders over $99 or more to a single address in the US only. Free shipping offer doesn't apply to wholesale orders and international shipping.
Shipping fee will be calculated in the shopping cart and when checking out. We love our earth by reusing used, clean boxes to ship your order. If you are a long-time customer, you probably have seen many varieties of our shipping boxes :-).
We don't process orders on Saturday and Sunday. All orders will be shipped the next business day. Express shipment will be shipped the next business day with USPS Express Priority Mail delivery (1-2 business days).
Domestic shipping rates for US will be shown in the shopping cart by entering your state and zipcode.
Order will be shipped via USPS Priority Express, Regular Priority, First Class or Standard Ground (Standard Post or Fedex Ground). All shipments are subject to stock availability. In-stock order will be shipped within 1-2 business days. If an order will be delayed by more than 4 working days we will notify you via email of any shipping delays.
Average delivery time inside the USA is 2-3 business days for Priority and First Class, 5 business days for Fedex Ground and up to 9 business days for Standard Post.
Be aware that delays do happen occasionally. If that's the case, please wait 14 days after shipping date to contact us.
International shipping rates use real time quote from USPS, depending on weight and address. It will be shown in the shopping cart or when check out.
We ship all products internationally, except selected items. International orders will be shipped within 3 business days. Shipping fee for international orders is shown in the shopping cart and doesn't include tax or custom fee. Buyer is responsible for custom brokerage fee and tax.
Order will be shipped via USPS International First Class or Priority Mail. Estimate delivery time for Priority Mail is up to 2 weeks and up to 4 weeks for First Class. Delay does happen and usually happens at the custom at the destination country. If that's the case it can take 2 or 3 months for your order to be delivered.
We don't provide tracking number and insurance for shipping. Therefore, we are not responsible for lost items or delay during delivery.
Since we use primarily USPS for shipping, we don't ship out orders on these postal holidays. Other holidays will be posted on the website and Facebook page.
Thursday, January 1 – New Year’s Day
Monday, January 19 – Martin Luther King, Jr. birthday (observed)
Monday, February 16 – Presidents Day (observed)
Monday, May 25 – Memorial Day
Saturday, July 4 – Independence Day
Monday, September 7 – Labor Day
Monday, October 12 – Columbus Day
Wednesday, November 11 – Veterans’ Day (observed)
Thursday, November 26 – Thanksgiving Day
Friday, December 25 – Christmas Day
We can ship to your hotel as requested. Please contact us first to arrange the time and address. Allow at least 2 weeks to process your order. When placing your order, add a message on what dates exactly you'll be staying in the hotel.
We have the right to cancel order if necessary (for example for out-of-stock items or security purpose). A notice will be sent by email to customer.