Shipping Info

FREE SHIPPING OFFER

Free US standard shipping on orders $99 or more to a single address in the US only, includes Alaska, Hawaii, and Puerto Rico. 

SHIPPING POLICIES

We ship within 1-2 business days. We don't process orders on Saturdays, Sundays and holidays, which means orders placed on these times will be processed on the following business day. Please see our office holiday schedule. Shipping fee will be calculated in the shopping cart and when checking out. 

Be aware that delays happen occasionally. Esther's Nail Center is not responsible for any delays caused by transit, custom or adverse weather conditions beyond our control.

Domestic

Order will be shipped via USPS or Fedex Ground/Standard Shipping. All shipments are subject to stock availability. In-stock order will be shipped within 1-2 business days. Sometimes delay happens because the items are temporarily out of stock. If an order will be delayed by more than 4 working days we will notify you via email of the delay. Normal delivery time in the US is up to 7 business days either via Fedex or USPS Ground/Standard shipping.

International

We only ship to Canada via Fedex Ground. Only shipping fee is shown in the shopping cart when checking out. Customer will be responsible for tax and duties.

Rejected/Undeliverable packages

Rejected and undelivered packages are returned to Esther's Nail Center. If you'd like us to resend your package, a new shipping fee will apply. Please contact us to arrange the shipment.

Esther's Nail Center is not responsible for any delays caused by transit, custom or adverse weather conditions beyond our control. Shipping fees are non-refundable. A 15% restocking fee will be applied to orders that are refused by the customer at the time of delivery, or returned due to an “undeliverable address”. This amount will be deducted from your merchandise refund.

SPECIAL SHIPPING REQUEST

We can ship to your hotel as requested. Please contact us to arrange the time and address. Allow at least 2 weeks in advance to process your order. When placing your order, add a message on what dates exactly you'll be staying in the hotel.

RIGHT TO CANCEL ORDER

We have the right to cancel order if necessary (for example for out-of-stock items or security purpose). A notice will be sent by email to customer.